Scenario

Improve your users' experience throughout the full customer journey

Retention

Personalized Notification

You can automate the communication of relevant information to specific user groups. Create notifications for touchpoints in the users customer journey, and reduce manual communication and optimize their user experience.

Retention

Improve customer loyalty

If you want to encourage your users to be more loyal. You can set up specific rewards, after they complete a task or reach a certain level. This will establish a connection between you and your clients, increasing satisfaction and reducing churn rates.

Retention

Increase user retention

Let your website change appearance for vistors that have different interests or make changes only for returning visitors. Personalizing content will improve the user experience and user retention.

Retention

Product recommendations

Pushing the right content to the right user at the right time is an important way to optimize user experience. Give your users recommendations based on their purchase history or user behavior. This will improve both paid conversions and user engagement.

Retention

Special events

Membership, loyalty programs or birthday wishes will help you grow loyalty and love of your customers. Offer your clients special coupons, wishes or discounts and surprise them with the unexpected.

Retention

Customer Satisfaction Surveys

Measure important user insights and satisfaction rates like; NPS, CES or CSAT with Ptengine's templates. Learn more from your clients and collect feedback to improve your services.

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