The General Data Protection Regulation (GDPR) is a regulation in EU law on data protection and privacy for all individuals within the European Union. It was adopted on 27 April 2016 and becomes enforceable from 25 May 2018. What’s important is that GDPR applies to your business as long as you provide services to EU citizens, even if you don’t run the business inside of EU territory. Ptengine is committed to being fully compliant with GDPR when it’s enforced.
As the Ptengine product team, we are very proud to serve global customers and deeply appreciate our customers’ trust in us. We’ve always treated privacy, data security and integrity as our top priority and consider GDPR as a great opportunity to have a thorough review of our services and processes, and make further improvements as necessary. This article is for explaining how Ptengine internally collects, stores and shares data, as well as the specific actions we take to get fully compliant with GDPR. It also covers the actions needed for our customers to become GDPR compliant, with regard to using Pteingine for web analytics.
The purpose of the data collection is for analyzing trends based on groups of visitors but not for identifying any individual visitor. Our collection code never collects information on web pages which can potentially contain personally identifiable information.
Our backend servers store such data and later use it for rendering charts, tables, and maps for visualizing the data to our customers, inside of Ptengine product. Our datastore is carefully secured and never exposed directly to the internet. Data from different customers are strictly isolated.
Ptengine never shares data with individuals and companies other than the specific customer on whose website Ptengine collected the visitor information.
While reviewing GDPR requirements we’ve identified areas we should improve. Here is a list of major actions we took (some are still ongoing):
If you have any questions, please don’t hesitate to contact us at firstname.lastname@example.org.